Policies

Etiquette Statement
“ We and staff should treat each other with respect shared Each of us can make it better by being considerate the building.”

Program Commitment
The YMCA of Kitchener-Waterloo is committed to ensuring that children are given opportunities in a fun, comfortable and safe environment to play, learn and grow. Our programs are designed to foster a lifetime of health and happiness through the development of a child's spirit, mind and body.

Program Delivery System
Our program-delivery system of “Open Access” and “Registered” programs is structured to provide parents and caregivers with greater convenience, choice and quality. Programs displaying the symbol ® require registration. All other listed programs are “Open Access” and do not require registration to participate.

Program Absences
The Y's continuous registration system provides parents the convenience of moving their children in and out of program based on their needs. Regular attendance ensures enrolment and development of skills. If your child misses 3 classes in a row their registration will be deleted and the spot will be given to another child waiting to participate. This practice ensures that the Y's 1000 child members have equal opportunity to participate. Parents may register children back into program at any time depending on availability.

Building Access
General Access Please scan your card through the building access scanner at the Member Service Desk each time you enter the facility. This registers your visit and allows us to track our membership trends. The YMCA is busiest Monday to Friday 4:30pm to 8:00pm.

Accessing YMCA RIM Park
Participants can attend unlimited 'Open Access' programs with their YMCA membership or with the purchase of a YMCA RIM Park Program Pass or Passport. Program Pass $3.50 or Program Passport $30.00 (10 passes)

Children in the Building
Children 12 and under must either be attending a YMCA program or be under the direct supervision of a parent/guardian aged 16 years or older while in the building. All children/youth 12 and under must exit the building by9:00pm. Children always have free access to a telephone to call a parent/guardian.

General
What to wear? Appropriate fitness attire is required in all workout areas. This includes: shorts/tights, t-shirts or tracksuits, socks and non-marking running shoes. Bathing suites are required in the pool.

Smoking The entire YMCA of Kitchener-Waterloo building and its parking lots are non-smoking.